Record retention and database structuring allow organizations complete access to accurate information in a timely cost-effective manner and streamline processes through the adaption of international standards. Training is required for persons pursuing a career in archives administration or records management and in related information professions. These include IT personnel, archivists, librarians, project or business manager and records officers or those responsible for the installation, management or daily operation of manual or electronic information systems.
The purpose of this course is to provide an opportunity for participants to develop the skills required for applying higher-level business studies and workplace entry-level competences, and for dealing with human problems within the organization. It covers elements such as communication, motivation, discipline, negotiation, conflict management, team building and leadership and the functions and responsibilities of supervisors